About Pivotal Payments

Pivotal Payments is a long established full service Merchant Services Provider to restaurants, retailers, chain stores, franchises, hospitality and lodging establishments, direct marketers as well as ecommerce and mail order/telephone order businesses. We provide nationwide credit & debit card processing, clearing and settlement, gift/loyalty/stored value card programs, terminal management solutions and electronic check processing.

Established in 2003, Pivotal employs over 280 employees and 600 agents. Its management team includes seasoned industry executives that have created one of the fastest growing and successful organizations in the payment processing industry today.

Our success can be measured by the thousands of satisfied new merchants that choose Pivotal each year, and is driven by our unwavering commitment to offer exceptional merchant services and support. In order to provide the optimal payment processing solutions to our merchants, we operate various business units dedicated to industry segments. Staffed with knowledgeable and experienced professionals, we work closely with our merchants to determine which of the many services available today are best suited to their business needs.

At Pivotal Payments, we stay at the forefront of the industry to ensure that we are always delivering the latest payment processing solutions. We are always seeking partnerships with vendors that we believe will add value to our merchants' businesses.

Equally important to us is our unwavering commitment to excellence and merchant satisfaction. At Pivotal Payments, we maintain working relationships with all of our merchants once their merchant account solutions are implemented. Our merchant support center is staffed with certified professionals who pride themselves on providing unparalleled merchant service & support including: dedicated relationship managers, 365 days/year telephone support, chargeback resolution management and handling, advanced fraud protection consulting and point-of-sale service & support. Our staff also monitors fluctuations in the industry rates and adjusts them to maximize your savings. They are always available to provide assistance through the growing phases of your business.

Call us for more details at 1(866)545-8921